Rhumbit optimizes your daily HVAC routes, notifies customers with automatic ETA texts, and re-optimizes your day with one tap when emergency calls come in — with photo documentation, customer booking, and team management built in.
Summer hits and your phone is ringing off the hook. You’ve got 8 scheduled maintenance calls, 2 warranty follow-ups, and a customer whose AC just died demanding you come now. You’re trying to figure out the best order while stuck in traffic, and three customers have already called to ask when you’re showing up.
Big-box solutions like ServiceTitan want $200+/month and expect you to have an office dispatcher. You’re running your business from your truck.
Rhumbit gives you enterprise-level routing without the enterprise price tag or complexity.
Add today’s jobs manually with Google Places autocomplete (type a few letters, pick the right address), or import them from a CSV or Excel export of your scheduling tool. Include the customer name, address, job type (install, repair, maintenance, inspection), priority, estimated duration, and notes — everything your tech needs to know before walking up to the unit.
Rhumbit’s route optimizer (powered by Google’s Route Optimization) calculates the fastest traffic-aware sequence through all your stops and honors your promised appointment times. Follow your progress on the route map showing your current job, what’s next, and what’s left. If your plan changes — say you add an emergency call — Rhumbit flags the route as out of date and you re-optimize with one tap.
When a customer’s AC dies at 2pm in July, you need to respond fast. Tap “Emergency Booking,” type a few letters of the address (autocomplete handles the rest), and Rhumbit creates the urgent job and flags your route as out of date. One tap re-optimizes the rest of your day with the emergency stop first, and you confirm the text that gives affected customers their new ETA.
Every customer gets an automatic SMS with your ETA when you mark “en route.” They know to be home, keep the dog inside, or clear access to the unit. Need to send a custom message? Open the compose modal and text them directly from Rhumbit — no need to switch apps. Every SMS is tracked with delivery confirmation.
Snap before-and-after photos of units, wiring, damage, or completed work. Photos attach directly to the job record and show in a gallery view — perfect for warranty documentation, insurance claims, or showing the customer what you found. Add timestamped notes throughout the day as you work.
After completing a maintenance call, send the customer your unique booking link. They can request their next appointment — preferred date, time slot, what they need done — directly from their phone. It shows up as a pending booking for you to review and slot into your schedule.
| Feature | How It Helps Your Business |
|---|---|
| Traffic-Aware Route Optimization | Cut driving time between service calls — powered by Google’s Route Optimization |
| Route Map | See your whole day, current job, and remaining stops on one screen |
| Emergency Booking Mode | Log urgent AC/heating failures in one short form, re-optimize the rest of your day with one tap — then text affected customers their new ETA |
| Automated SMS with ETA | Customers know exactly when you arrive — they’re home and the unit is accessible |
| Photo Documentation | Snap before/after photos for warranty docs, insurance, and customer proof |
| Custom SMS Compose | Text customers directly from the app — no switching to your messaging app |
| Public Booking Portal | Customers request follow-up appointments from a link you share — no phone tag |
| One-Tap Job Updates | Mark en route → arrived → completed instantly, even wearing work gloves |
| Job Deferral with Reason | Need to reschedule? Defer a job with a reason so nothing falls through the cracks |
| Weekly Planning View | Plan your entire week — drag-and-drop jobs, optimize per day or per week |
| Bulk CSV Import | Moving from another tool? Import your full job list in one shot |
| Installs as an App, Keeps Working Without Signal | Install to your phone’s home screen — once your day is loaded, status updates, readings, photos and signatures save and sync when you’re back |
| Skills-Based Auto-Assign | Auto-assign sends each job to the nearest technician by drive time whose skills match the job type; Distribute Week balances the load across the team |
| Daily & Weekly Reports | Track call volume, miles, completion rates, estimated earnings — see your numbers |
| Team Dashboard | See all techs, unassigned jobs, and job status in one view |
| Optimization Staleness Alerts | Rhumbit flags your route as out of date when your jobs change — re-optimize with one tap |
| Invoicing & Online Payments | Invoice repair and installation jobs on the spot, collect payment before you leave the site |
“It’s July, my phone won’t stop ringing, and I’m trying to figure out which of my 8 calls to hit first while sitting in traffic.”
— The routing problem
“Three customers called asking when I’m showing up. I haven’t even started the current job.”
— The communication problem
“I need to respond to emergencies without trashing my whole schedule. Right now that means calling every other customer to push back.”
— The emergency problem
Start with a 7-day free trial. No credit card required. 30-day money-back guarantee.
Perfect for independent HVAC techs
Billed monthly
Also built for