Last Updated: March 22, 2026
This Privacy Policy ("Policy") sets out how Rhumbit Technologies, Inc. and its corporate affiliates (collectively, "Rhumbit," "we," "our," or "us") collect, use, disclose, and protect information collected from or about you through our website at rhumbit.com, any related web application or Progressive Web App, downloadable software, and other services that link to this Policy (collectively, the "Services").
This Policy applies when Rhumbit acts as the data controller of your information. When Rhumbit collects and processes data about end users of our direct customers ("Customer End Users") — such as technicians or their customers — on behalf of our subscribing business customers ("Customers"), in connection with the services we provide under our agreements, the Customer is the data controller and Rhumbit is a data processor. In such cases, we process Customer End User data under the instructions of the relevant Customer. Our obligations are defined in the applicable agreement; in the event of a conflict, the agreement controls. If you are a Customer End User, please contact your service provider (the Customer) for more information about how their data is handled.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.
We collect information directly from you, automatically as you use the Services, and from other sources, as discussed more in this section.
Information You Provide Directly to Us.
We collect information about you that you directly provide when you use the Services. For example, we collect information when you:
Depending on how you use the Services, the types of information we collect directly may include:
If you choose not to provide certain information, we may not be able to provide certain features or respond to your requests.
Information We Collect Automatically.
When you use our Services, we and our vendors automatically collect certain information about your device and usage, including IP address, browser type, operating system, general location (city/state level), device identifiers, pages viewed, time spent on pages, click data, and error logs.
We use cookies and similar technologies for this purpose. These help us recognize you on return visits, deliver core functionality, understand usage patterns, and improve your experience. You can manage cookies through your browser settings, but disabling them may limit certain features.
Information We Collect from Other Sources.
We may occasionally supplement the data we collect directly from you with information from trusted third parties, such as marketing partners, data enrichment services, or public sources (to the extent permitted by law). This helps us provide more relevant experiences and improve our Services.
We may use your information to:
We may share your information with:
We do not sell personal information.
We currently use essential cookies only. In the future, we plan to use Google Analytics to understand usage patterns and improve the Services, and Facebook Pixel to measure the effectiveness of our advertising campaigns and deliver more relevant ads.
These tools may collect data about your visits and interactions. You will be able to control non-essential analytics and advertising cookies through our updated consent banner (once implemented). California residents can opt out of advertising-related sharing via Global Privacy Control.
We use reasonable administrative, technical, and physical safeguards to protect your information. Information is retained only as long as necessary for the purposes described or as required by law. We may transfer and process data in the United Kingdom and other countries; appropriate safeguards (such as Standard Contractual Clauses) are used for international transfers.
You have rights to access, correct, delete, or port your information, and to opt out of certain processing (including marketing). To exercise these rights, contact us at the details below. We respond within the timeframes required by applicable law.
Under the California Consumer Privacy Act (CCPA), you have rights to know, delete, and opt out of the sale or sharing of your personal information. We do not sell data. You may submit a verifiable request by emailing us.
Our Services may contain links to third-party sites. We are not responsible for their privacy practices.
Our Services are not directed to children under 18. We do not knowingly collect personal information from children.
We may update this Policy. Material changes will be posted here with a new "Last Updated" date. Continued use of the Services after changes constitutes acceptance.
If you are a technician or end-customer whose data is processed through a subscribing business, please contact that business directly for questions about their use of your data.
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: rhumbit.com/contact
Rhumbit Technologies Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ