Rhumbit optimizes your daily plumbing calls, texts customers your ETA automatically, re-optimizes your day with one tap when emergencies hit — with photo documentation, booking links, and team management built in.
Your morning starts with 6 scheduled calls — a water heater install, two leak repairs, a clogged drain, and a couple of inspections. By 10am, a restaurant calls with a sewage backup and a homeowner’s pipe burst. Your planned route is out the window.
You’re juggling addresses in your head, calling customers to push back appointments, and losing money to windshield time. Enterprise dispatch software is overkill for your 1–3 person operation.
Rhumbit handles the chaos so you can focus on the work.
Add service calls with Google Places autocomplete — type a few letters of the address and pick the right one. Include customer name, job type (install, repair, inspection, drain cleaning), priority, estimated duration, and any notes about access or the problem. Or bulk-import a full day’s schedule from a CSV.
Rhumbit’s route optimizer (built on Google’s Route Optimization) calculates the most efficient, traffic-aware order to hit every call. Follow your day on a map showing the full route, each stop’s status, and everything that’s left. If your route goes stale because you added an emergency call or a job ran long, Rhumbit flags it and you re-optimize with one tap.
Burst pipe at noon? Tap “Emergency Booking,” fill in one short form, and Rhumbit adds the urgent job and flags your route as out of date. One tap re-optimizes the rest of your day with the urgent stop first, then you confirm ETA texts to the customers affected — no need to call each one to push back their appointment.
Every customer gets an automatic SMS with your ETA when you mark “en route.” They know to be home, clear access to the problem area, and shut off the water if needed. Send custom messages for anything else — “I’m going to need access to the crawl space” — directly from the app.
Snap before-and-after photos of every job — the corroded pipe, the water damage, the finished repair. Photos attach to the job record and display in a gallery view. Invaluable for warranty claims, insurance documentation, customer disputes, and showing your work quality. Add timestamped notes throughout the day as conditions change.
Finished a repair and the customer needs a follow-up inspection in two weeks? Send them your booking link. They fill out a simple form — what they need, when they want it, their address — and it shows up as a pending booking for you to approve. No more forgetting verbal promises.
| Feature | How It Helps Your Business |
|---|---|
| Traffic-Aware Route Optimization | Cut drive time, stop crisscrossing town, fit more calls into every day |
| Route Map | See your full route, current job, and remaining stops at a glance |
| Emergency Booking Mode | Accept urgent calls (burst pipes, sewage backups) in one short form, re-optimize with one tap, and text affected customers their new ETA |
| Automated SMS with ETA | Customers are home, access is clear, water is shut off — fewer wasted trips |
| Photo Documentation | Before-and-after photos for warranties, insurance, and customer proof |
| Custom SMS Compose | Text customers directly from the app — access instructions, delays, anything |
| Public Booking Portal | Customers request follow-ups from a link you share — no phone tag |
| One-Tap Job Updates | Mark en route → arrived → completed from the job site — no end-of-day paperwork |
| Job Deferral with Reason | Customer not home? Parts not available? Defer with a note — nothing gets lost |
| Weekly Planning View | Plan your full week — drag and drop jobs, optimize per day |
| Bulk CSV Import | Import your entire schedule from a spreadsheet or export from another tool |
| Installs as an App, Keeps Working Without Signal | Install to any phone. Once your day is loaded, status updates, readings, photos and signatures save and sync when you’re back in signal |
| Skills-Based Auto-Assign | Each job goes to the nearest plumber by drive time whose skills match the job type; Distribute Week balances the load across the team |
| Daily & Weekly Reports | Track calls completed, estimated revenue, miles driven — know your numbers |
| Team Dashboard | See all plumbers, unassigned jobs, and job status from one screen |
| Optimization Staleness Alerts | Rhumbit tells you when conditions changed — re-optimize with one tap |
| Invoicing & Online Payments | Invoice emergency repairs and scheduled jobs, let customers pay online with a card or record on-site payments |
“6 scheduled calls in the morning. By 10am, a pipe burst and a restaurant called with a sewage backup. My planned route is out the window.”
— The chaos problem
“I’m juggling addresses in my head and calling customers to push back appointments.”
— The routing problem
“A customer says I didn’t fix it right. I have no photos, no proof, just my word against theirs.”
— The documentation problem
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Perfect for independent plumbers
Billed monthly
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